Refunds
You have 14 days from your purchase to get your money back, for any reason.
14 days, no questions
Write to support@playtakt.app within 14 days of your purchase, and you get your money back. You don't need to give a reason, fill in a form or find a receipt number. It doesn't matter whether you have already entered your code or played the full version. A message sent on the 14th day is in time. We handle your request within 3 working days.
You can also ask Paddle, who sold you the game, through the receipt e-mail you got after paying. Paddle's buyer terms apply to the purchase.
This covers your legal right to withdraw from the purchase. Our promise goes further than the law: it still holds after you start playing.
If you want to use a form
You don't need one. If you'd like to, copy this into an e-mail to support@playtakt.app:
I hereby withdraw from my contract for the purchase of the following digital content: Takt, full version.
Ordered on: [date]
Name: [your name]
E-mail address used for the purchase: [address]
Date: [today]
After 14 days
Write to support@playtakt.app. We look at each request and try to find a fair answer.
How you get your money back
The full price goes back to the payment method you used, at no cost to you. Your code stops working once the refund is done.
Last updated: 16 October 2026